A little help, when you need it.

A little help with your planner

Tempo is a free weekly and monthly planner. Here are a few things to try if you need a hand.

• Cannot sign in? Check the email address you used, confirm your email if asked, or use “Forgot password?” on the sign-in screen.
• Missing a recent change? Check that you are using the same account. On the device with your latest changes, wait for “Saved to your account”. On the other device, open Account → Load latest from cloud.
• A save failed? Keep the page open. Export a backup before reloading so you have a copy of unsaved changes.
• Need precise scheduling? Open a card to enter a date, start time and duration. You can also drag it to another time or day.

Keep a copy of your plan

Choose Export backup in the planner’s sidebar or Account menu. Store the downloaded file somewhere safe. It contains your planner information, so only share it intentionally.

Importing a backup replaces the planner in the signed-in account. Export the current planner first if you want to keep it.

Contact support

Tell us what you were trying to do, what happened, and which browser or device you use. If sharing a screenshot, hide personal task details. Never send your password, sign-in link or access token.

Request account deletion

The current version of Tempo does not have an automatic account-deletion button. You can request deletion by email using the link below.

1. Export your planner first if you want a copy.
2. Send the request from the email address linked to your Tempo account and say that you want the account and associated planner deleted.
3. The operator will verify that the request belongs to your account before deleting it. Never send your password as proof.

Deleting the account removes its associated planner from the active application database. Downloaded backups on your devices are separate; provider logs and any provider-held copies are subject to the retention arrangements described in the privacy notice.